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Carlos Palacio

Chief Information Officer & Chief Product Officer, Maru Group

Carlos joined Maru/Matchbox during its creation in 2016 as Chief Information Officer. In this role, Carlos oversees all aspects of the Maru Group's information services needs including systems, infrastructure, security and support. Carlos is a strategic and business-savvy IT executive with 20 years of global experience leading IT/IS strategy and operations including infrastructure, applications, ERP implementations and project management. He has worked internationally and managed multimillion-dollar capital and operational budgets in multiple industries including non for profit, health, food manufacturing, technology and telecommunications.

He has extensive expertise in systems architecture and implementing enterprise-level infrastructure solutions for public and private corporations looking to integrate technology as part of their core product offering. Carlos brings particular focus to designing and implementing cost-effective enterprise solutions with the functionality, flexibility and scalability to meet the needs of organizations with sophisticated user and client demands. He is adept at bi-modal IT, managing bottom-line performance by aligning information technology with business objectives, as well as fluid innovation.

He is a strong leader empowering a diverse and skilled team of remote and in-house staff with the tools, knowledge and opportunities to become high-impact contributors. Carlos holds a B.ASc. Systems and Computer Engineering from Universidad de los Andes and received his Masters’ in Electrical Engineering from University of Windsor. Carlos is also a member of the Board of Directors for the CIO Association of Canada.