Chief of Operations, Maru Group
Julie is Chief of Operations at Maru Group, managing the growth and development of the critically important operations side of the rapidly expanding business. Julie is a strategic leader with a proven track record of success in online custom and access panel communities and global operations management. She has been responsible for conceptualizing, planning, and launching multi million-dollar global revenue centers and expanding market foothold to create industry leaders.
Prior to joining Maru Group, Julie was the SVP of Digital Services at Toluna. Her mission was to grow the global communities business from a DIY SAAS offering to a full-service business. Over a period of five years, she increased revenues 135% and enlarged the global client base significantly with many top Fortune 500 brands. Building the service side of the business, she increased the service team to a global staff of 50 with regional offices in London, Paris, Toronto, New York, Romania and APAC regions. One of Julie’s last initiatives was winning a multimillion-dollar contract against 10 competitors. She then built a dedicated team of 12 to support the new contract, putting in place best practice to manage the client’s community panels and associated research. Julie also held a number of senior management positions at Ipsos before her move to Toluna.
Julie holds a Bachelor of Commerce in Marketing and Human Resources from McGill University.